I’ve just updated this Walmart Grocery Pickup Review to reflect how the service has changed in the past year and with the surge in online grocery shopping. I’m still using the service.
For years I had relied on Peapod Grocery Delivery Service to get my shopping done quickly, easily and conveniently. By ordering online and having my groceries delivered, I was able to stay on budget and avoid impulse purchases. It also worked well for this working mom who didn’t have time to make it to the grocery store each week.
In 2018 my family moved to the Pittsburgh suburbs. Now that we are considered western Pennsylvania, we are out of the Peapod service area. Also, now Peapod is no more so here are your options for ordering groceries online now.
Why I wrote this Walmart Pickup review
Clearly, I needed a Peapod replacement and a grocery service near me. Luckily, Walmart Grocery has a pickup service.
Walmart offers a delivery service, too, but not to my zip code. So I cannot offer any Walmart Grocery Delivery reviews nor can I offer the pros and cons of Walmart Grocery Delivery. However, if you read on, you’ll discover my pros and cons of the Walmart Grocery Pickup.
Anyway, Walmart is a quick 20-minute drive away. So, I decided to try the grocery pickup service. I liked it so much, I tried it again—and again.
According to a Walmart spokesperson, the company is expanding the delivery option to reach more than 40 percent of U.S. households by the end of the year by partnering with delivery service DoorDash. Walmart’s grocery pickup option is much more prevalent. Currently, there are more than 1,800 Walmart grocery pickup locations. By the end of the year, there should be more than 2,100.
Also important to note: There is no price markup when using this online option. Walmart online groceries carry the same prices as local Walmart stores, no subscription fee required. This is great news, in my quest for the best online grocery shopping sites and deals.
I know that this blog post is about Walmart Grocery Pickup. However, now Walmart is offering same-day grocery delivery in four regions. Unfortunately, my area still isn’t a part of that.
However, you may live in one of a handful of places where Walmart is working with Instacart to give you grocery delivery. You’re supposed to get it the same day like you would when placing an order with Instacart for other grocery supermarkets. (Here’s my review of Instacart.)
Here are the markets where you can get Walmart grocery home delivery using Instacart:
Sign up for Ibotta
I’ve written before about how much I like the cash back app Ibotta. It helps me earn a little money here and there from things I was going to buy anyway. Ibotta is a lot like the cash back service Rakuten (formerly Ebates).
Well, I’ll give you three reasons you should sign up for Ibotta before using the Walmart Grocery pickup service. If you start your shopping for your Walmart groceries in the Ibotta app, you’ll earn $3 back on your grocery shopping. And that’s three bucks for every time you grocery shop. That’s as long as you start your shopping in the app.
How Walmart Grocery Pickup Service Works
You start your grocery shopping online at the easy-to-navigate Walmart grocery-shopping site. The supermarket online is a sub-site of the regular Walmart.com. When you get to the Walmart.com Homepage, look in the upper-right corner of your web browser. You’ll see the grocery icon shown at right. That’s where you want to click to start your online grocery shopping. Or you can go directly to the Walmart Grocery site.
It used to be that you could select your pickup date at least a week out. Now, with the rush for buying groceries online, here’s how the Walmart grocery pickup works: Every morning the site releases pickup times for the next day. So if you want to order your groceries using Walmart, you must log on first thing in the morning the day before you will get your groceries. This is an important change. Just today we logged on at 7 a.m. to get a pick up time for tomorrow at 2 p.m.
Stock Your Essentials
Like with Peapod you can fill your cart from your last order. On the Walmart Grocery Shopping site, it says, “Reorder your essentials.” As the person who has literally had the same breakfast nearly every morning for the past three decades, I love this convenience. My essentials? English muffins, peanut butter, jam, coffee creamer, bananas and Greek yogurt.
That might not sound like a lot to add to your cart, but here’s another benefit for the Walmart Grocery Pickup Service: you need to spend only $30 for an order. With the Walmart Grocery Service, there is no service fee. No tipping either.
I’ve found the prices to be competitive, if not lower than what I’ve noted at the local grocery store. Even organic items are priced competitively.
A long time ago, I blogged about the range of organic fresh produce that Walmart was offering. These days you have even more organic options. Plus gluten-free, non-GMO items and more. On the grocery-shopping site, there is a pull-down menu that let’s you shop specifically for organics. In fact, the Walmart “organic shop” breaks out your organic options in these seven categories:
- fruits and vegetables
- dairy, eggs and meat
- bread and bakery
- baby food
- Great Value organic
What this means is that Walmart can provide an affordable organic grocery delivery or pickup option–if buying organic is important to you. I know it is to me. It’s why when buying milk, eggs or fresh produce, I’ll always choose organic. I’ll choose organic, even if means paying a little bit more for it.
In addition to the supermarket online website, there is a Walmart mobile app for grocery shopping. You can do all of your shopping on the website or the app. It doesn’t matter. Where it does matter is one your place your order. Then, the app is vital. That’s because it will send you notifications when your order is ready.
Also, using location services, you can “check in” when you’re on the way to the store. Then, Walmart grocery can “see” how far away you are. This ensures that your food doesn’t sit out a long time waiting for you to pick it up. In the times I’ve used the service, I’ve never ended up with mushy ice cream. So, does Walmart Grocery Pickup keep food cold? I would definitely say, “Yes.”
Another way Walmart doesn’t keep you waiting: in the app you can tell the staff what space you’ve parked in and the color of your car. So when you pull up, they can head out with your purchases.
Because of this convenience, I’m not sure I’ve ever waited more than three or four minutes for someone to bring me my groceries—even on busy days when nearly every pickup parking space was full. One time, when I showed up, I was the only one picking up groceries so the Walmart employee was already outside waiting for me!
You can order everything else at Walmart online and pick it up in person. In fact, Walmart is one of the stores offering in-store pickup–good to know during the busy holiday season.
Pros of the Walmart Grocery Pickup Service
Like with any service I’ve reviewed on this blog, I always point out the pros and cons. Because there are always pros and cons.
So what are the pros of the Walmart grocery pickup service? First, orders are always free. That’s because there are no pick up or delivery charges. Next, there is only a $30 minimum only to place the order. That’s a lot lower than other grocery delivery services. Additionally, no tipping is necessary. The Walmart employees just load your groceries into your car and you’re good to go.
As I mentioned earlier if you use Rakuten for cash back and have the Rakuten toolbar tool installed in your web browser, you may also be able to earn cash back on your grocery shopping through Rakuten. Finally, you can also use the Ibotta app to earn cash back on your grocery shopping. Like I said I’ve gotten $3 back for starting my grocery shopping on the Ibotta app.
Cons of Walmart Grocery Pickup Service
While some readers have posted comments that they haven’t been happy with the Walmart Grocery Pickup Service, I can’t say the same for my experience. However, nothing is perfect so here is my only con or criticism for this review.
If you want to change your delivery time, you can’t. With my last order we discovered that we’d scheduled to pick up our groceries the next day, smack dab in the middle of a cookout we’d RSVP’d “yes” to. So we tried to move the pick up time back from 3 p.m. to 12 noon. Even though 12 noon was available, there was no way to change the time. So we had to cancel that order and then reorder.
Luckily, doing so was easier than I expected. I just clicked on “reorder” and it populated my cart with everything from the last order. Note to self: double-check your calendar before booking a grocery pick-up time!
Walmart Grocery Pickup complaints
I’ve had readers reach out to me with their Walmart Grocery Pickup complaints. Most have complained that the store did not have what they ordered. Or they complained that the store offered a substitute when they said they didn’t want one.
Here’s my advice to avoid feeling like this. Check the grocery app before you go to the store or when you pull up to the store but before your check in. You’ll be able to see right in the app any changes, substitutions or out of stock items. Then, when the checker comes to your car, you can tell them that you do not want the substitutions.
They package substitutions in a separate bag so can pull them out of your order easily. You’ll also receive a credit for those items you don’t want. Personally, I think this is the best way to come away from Walmart Grocery Pickup without feeling like you need to complain.
Overall Thoughts on Walmart Grocery Pickup Reviews
Despite the few cons mentioned above, I’ve become a big fan of the Walmart online Grocery pickup service. I find that it saves me time and it saves me money. In 45 minutes of so, I’ve made my round-trip jaunt to the store and picked up all of my groceries.
Sure, I did spend time ordering the groceries online before I left. But considering the 20-minute trip to the store and the 20-minute drive home are both already in this equation, using the Walmart grocery pickup service is definitely a time and money saver for me.