MM.LaFleur Personal Styling Service Review
Here’s why I recently tried out the MM.LaFleur personal styling service and why I wanted an MM.LaFleur stylist help online. My husband started a new job as a college president.
That makes me the first lady at a university. With that title comes some responsibilities and the need for a whole new wardrobe.
I’ve been able to transition my closet based on the clothing I’ve received from other online stylist companies I’ve used in the past. However, this new chapter gave me the perfect excuse to try out a new-to-me online styling company and a new personal stylist online.
That personal styling service is MM.LaFleur. The company calls its stylist in a box clothing service a Bento Box.
Therefore, this is my Bento box clothing review. So if you’re looking for MM LaFleur reviews, you’ve come to the right place.
What is MM.LaFleur personal styling service?
You may think that MM.LaFleur is a subscription service, clothing-in-a-box company, but there is no subscription fee. It is a sort of hybrid like Trunk Club, in that it has a physical presence in select cities around the country.
Where did the idea for MM.LaFleur originate? A female finance executive who was tired of living in a pantsuit nation started this wardrobe solutions company in 2013.
She wanted clothing that would help women harness the power of self-presentation, and to rethink the shopping process altogether. Together with two partners they launched MM.LaFleur.
“Not only do we design our own collection,” the MM.LaFleur website says, “but we integrate personal styling into the MM experience.”
The MM.LaFleur Sant Ambroeus Jardigan is a jacket and a cardigan.
How does MM.LaFleur work?
With MM.LaFleur’s personal styling service, you have a few ways to shop or get a clothing stylist help online. You can shop via the website using an personal stylist online or shop in person.
Or, you can order a Bento Box. This MM LaFleur review focuses on my experience ordering a Bento Box.
Ordering a Bento Box with MM.LaFleur
Here is how the website describes that experience:
“At Home via the Bento Box: Take a quick online survey, and an MM stylist will create a personalized box for you that includes a selection of wardrobe items and accessories. This is not a subscription service, and there is no commitment! After your first Bento, you can “Re-Bento” as often as you like. Along the way, your MM stylist keeps you updated about new product and color offerings.”
Shopping in person
MM.LaFleur has brick and mortar showrooms where you can shop in person. Currently, there are showrooms in the following cities:
- New York
- San Francisco
- Washington, DC
Here is how MM.LaFleur describes the in-person experience
“Fill out a brief online survey and arrive to a dressing room curated based on your fit and style preferences. Work one-on-one with a personal stylist, while enjoying coffee and prosecco. During your complimentary hour-long stylist session, our goal is to treat you to the most productive, personalized, and stress-free shopping experience of your life.”
Getting personal styling service help online
MM.LaFleur also lets you shop online with a clothing stylist’s help. If, at any time, you’re stumped about what to choose, “our team of stylists is just an email, chat, or phone call away,” says the website. “Our stylists are here to help you build your work wardrobe in a systematic, personalized way.”
Review of MM.LaFleur Personal Styling Service
As I’d mentioned because of my husband’s new job and my new role in life, I needed to step up some of my wardrobe. I was expected to attend 100 or so functions each year as the “first lady” of his college.
Having seen MM.LaFleur popping up in Google searches, I figured now would be a great time to check out this personal styling service.
Yes, the company is designed for a more traditional workday wardrobe. Even so I had a feeling that the clothing from MM.LaFleur could probably help me in my new role.
Since I could not find any MM LaFleur reviews, I decided to write one myself.
Registering for MM.LaFleur
You start your personal styling service experience by registering on the MM.LaFleur website. Definitely, take the Bento Box survey.
The survey takes only a few minutes–it is super fast and easy. And, that’s how you can order your first “Bento Box” for free.
When I say “free,” I mean you won’t pay a styling fee to get the clothing. The clothing itself, of course, is not free. You pay for whichever items you like and want to keep.
MM.LaFleur continues to point out that it is not a subscription service. Therefore, there are no styling fees.
“Your dedicated MM.LaFleur stylist will send you a Bento Box of office-appropriate looks. There’s no commitment—we’re not a subscription service,” the website says.
What’s in a Bento Box?
The website says that each box contains four to six wardrobe staples. Mine, however, came with seven.
These items might include dresses, separates, knits or accessories. Prices range from $110 for tops for the workplace to $325 for dresses.
MM.LaFleur currently carries sizes in a huge range– 0P to 22W. In my case I got a complete outfit in a [Bento] box.
How does the MM.LaFleur personal styling service work?
Once your Bento box arrives, you’ll have four days to try everything on. You keep what you like and ship back what you don’t like. Shipping is free both ways.
Setting up your style profile
Like other online clothing styling services, MM.LaFleur needs to have a style profile to work from. That’s why you do the Bento Box survey. Again, super easy.
Here are the questions you’ll need to answer–and the options for your answers. It’s pretty detailed, and I like that.
What’s your typical weekday dress code?
- Business Formal
- Business Casual
I clicked on business casual when I signed up. I figured I wanted something that I could wear to college events but also every day as a self-employed writer.
What do you do?
You have 17 career options to click on, ranging from biotechnology to childcare, lawyer to politics. There was a “media, arts and entertainment” option, so that’s what I chose because, primarily, I am a writer.
However, if nothing best describes what you do, you can click “other” and manually enter your job title. I do wonder what would have happened if I’d typed in “first lady.”
What’s your age?
This is optional to answer. I’d mentioned in my Stitch Fix review that I ended up having to lie about my age in order to get the clothing I liked.
This wasn’t because of vanity. It was because I found that saying I was over 50 automatically put me in a less fashion-forward clothing category.
Once I lied and told Stitch Fix I was in my 40s, suddenly the clothing was more to my liking. I realize I’m not like all 50-somethings, but this is what worked for me.
With MM.LaFleur age brackets start at under 25 and go to 66+. They are broken out in four-to-five year increments. In this instance I clicked on my true age bracket, which is 51-55.
What kind of clothing do you like?
Next, MM.LaFleur asks you to look at four outfits. They want you to choose which one you would wear.
I chose the outfit with a simple top and black pants. Other options included two different styles of dresses, and a blouse and pencil skirt.
At this point you have to give MM.LaFleur your email in order to continue. Then a credit card to keep on file.
In addition, you’ll let the company know how often you want to receive your Bento Box of MM.LaFleur clothing.
And that’s it!
When your Bento Box arrives
Inside was a note from my stylist, a gift bag (it included the belt the company had sent to me), and then underneath a “zippered” rubber plastic bag with my clothes inside.
I’m totally reusing this bag the next time I need to bring clothes to the dry cleaner or want to pack up sandy towels after a day at the beach. I love that it is reusable.
The clothing I received was literally wrapped up with a bow–a beautiful grey grosgrain ribbon. I’m definitely saving that, too, to reuse on a future gift. I love ribbons.
Make sure you try on all of the clothes
Now came the fun part. Trying on all the clothes.
I grabbed a pair of favorite pumps to put on with each of the outfits. These burgundy pumps are one of those gems I got from Zappos—using the advice I shared on finding fashionable, comfortable shoes for wide width feet.
I’ve learned that in order to full appreciate how an outfit looks on your body, you cannot try clothes on in a vacuum. You really ought to wear a pair of shoes and undergarments (read Spanx, if necessary) so you get a true feeling of how the clothes will look on you when you wear them in real life.
My Bento Box included seven pieces. They were:
- sleeveless sheath dress
- black belt
- dress with 3/4-length sleeves
- navy blouse
- navy pencil skirt
- cream blouse
- black pants
Once I’d tried everything on, I logged on to the MM.LaFleur website to check out. When I clicked on “My Bento,” I also saw a copy of the note that the stylist had included in my box.
Checking out was super simple and easy to follow. I was able to give feedback on each piece in my Bento, in very specific detail.
If I was returning a piece, I could click on one of the drop down menus, which then offered me numerous reasons I was returning. Some of these reasons included too small, too big, didn’t fit my body type, etc.
There was also a box where I could type in something more specific. For the dress with the 3/4 sleeves, for example, I wrote that even though the dress was my size, I could not get it across my ample bust to zip it up.
And that even if I sized up, I wasn’t sure I liked the silhouette anyway. Therefore, I was returning it.
Also an online store
Unlike other clothing styling services that focus on being a subscription box only, MM.LaFleur is also a traditional online retail store. So after checkout I was given the option to “keep shopping” and was redirected to the ecommerce store. There you can shop styles and add them to your wish list.
Pros of MM.LaFleur personal styling service
The clothing is gorgeous! I ended up keeping one dress and one belt.
The dress is probably more than I would normally spend but given my husband’s new job–and my new duties as first lady–this sleeveless sheath dress, with a tiny bit of stretch, fit me in all the right places. The charcoal color was a great neutral to add to my wardrobe.
One of the things I loved about the dress, besides the fit and fabric, was that it has half moon shaped pieces of fabric under the arms. I could tuck those into my bra so that, no matter what, my bra wouldn’t show. What a brilliant invention.
Since first writing this review, I’ve received a few more Bento boxes. I’ve also ordered pieces, one-off, from the M.M.Lafleur ecommerce store.
In my last Bento Box I got what I am calling the best pair of tights ever. Seriously. They are from Commando. I’d never heard of the brand before but now I’m a huge fan!
I have worn them with every dress. Since then they have lasted through dozens of wearings and washings. Best of all, they don’t leave me feeling like a sausage! Pair them with black booties to be totally on trend!
Women of all sizes and skin colors
Another pro for MM.LaFleur: it was refreshing to see women on the MM.LaFleur website of varying sizes, skin color and ages modeling clothes.
In many instances when I clicked on an article of clothing, there was a typical-sized model wearing it but then there was also a “real size” model wearing the same item. One dress I liked–and added to my wish list–comes in sizes 0P (zero petite) to +3 (which equals 22W).
I love that this company recognizes that women of all shapes and sizes need great clothing to work in–regardless of what field they’re in. The site features profiles of attorneys, artists and more.
The personal touch
My stylist with MM.LaFleur texted and sent me emails after my box arrived, just to check in. It was great hearing from a real person like this.
Another plus: I can text MM.LaFleur to schedule my free pick up for any items I’m sending back. Like other online personal stylist companies, they include a postage-paid package so I can ship back for free. MM.LaFleur ships via UPS.
Cons of MM.LaFleur personal styling service
If you’re looking for super cheap work clothing, this online stylist service or online personal shopper is not for you. During the registration process, MM.LaFleur tells you upfront that its prices start at $110 for tops and goes up through $325 for dresses.
Accessories and pieces of jewelry are cheaper–priced $35 to $100+. But again, if you’re looking for a straight-out bargain for your wallet, you won’t find it here.
However, I look at clothing as an investment. I’ll pay more for something that lasts and I’ll wear a long time. I have a feeling that MM.LaFleur clothing is going to be well worth the money.
Because MM.LaFleur sells its own brand of clothing, there is no way of “knowing” ahead of time how things are going to fit. Like, for example, when I shop at Trunk Club and buy anything from NYDJ, I know how things will fit. That’s because I have experience with the brand.
Not so with MM.LaFleur. So that could be a negative.
It could also be a positive because it forces you try everything on. In doing so you must might surprise yourself.
The sleeveless sheath dress I ended up keeping I was sure wouldn’t fit when I took it out of the box. But guess what? I was wrong–so wrong. Now I love it.
Overall thoughts on MM.LaFleur Personal Styling Service
I’m so happy I took a chance with MM.LaFleur. It’s going to be a great complement to the wardrobe I continue to build through using online styling services Stitch Fix and Trunk Club.