How to Book Peloton In Studio Classes: Updated 2024

In 2023 Peloton updated the booking process for in-person, in studio classes, and now it’s even harder to get onto a waitlist. Not that this is a bad thing.

It’s just earlier in 2023, Peloton instituted a new policy, explained here:

“In order to accommodate as many Members as possible, each individual Member can book 2 classes per day or 4 classes per bookable period (Thurs-Mon). Waitlisted spots do not count towards your overall limit; however, please only reserve one waitlist spot per Member per class. We reserve the right to cancel classes that are booked in excess of the limits.”

I planned and took a trip to PSNY to celebrate my birthday in December. And I had my max four classes booked. Plus, I was on the waitlist for two more. That is a Tread class with Selena Samuela and a yoga class with Denis Morton.

However, because I booked those waitlist spots under the new system, I was unable to add any additional waitlisted classes, even though I have room in my schedule to do so. It was frustrating, to be sure, since I was planning to be in NYC for three whole days, mostly at Peloton.

I returned to PSNY in January, under the new booking system. I was on four waitlists and could add no more. Even with a check-in at the front desk an hour before the waitlist classes started, I didn’t have any luck.

In the end, I did get off two and took one class a day at Peloton. The first was a 30-minute power walk with Matty Maggiacomo. The second was a 30-minute yoga flow with Chelsea Jackson Roberts.

When do Peloton classes open for in studio bookings at PSNY

The one thing that hasn’t changed — bookings are on Thursdays. And it is true that the studio website opens at 12 noon Eastern. Well, at least that’s when they release the next batch of classes that you can book to take live and in the Peloton studios in New York or London.

Previously, you had to get in line much earlier than that because of the queue that the Peloton Studios website was using. But I tried booking classes today — I’m updating this article on a Thursday. And it seems that ding, dong, the queue is dead.

UPDATE: It appears if you are not logged into your studio account before trying to book, you will see the queue. So definitely log in.

Also, have a credit card saved in your account. That way you won’t waste precious minutes entering that info while classes are filling up. In order to get that credit card into your account, you need to make an account.

No new classes released when the studio will be closed

This past Thursday, a ton of you reached out to me, wondering what happned at 12 noon. No new classes were released. I wasn’t sure what was happening until I dug around the Peloton studio website a bit. There, I found a list of the pre-planned dates that the studio is closed. Why does the studio close? Either for the holidays, maintenance or some other reason.

But here’s why you need to know about these planned closures: if those are the weeks when you had targeted to visit PSNY or Peloton Studios London, then you’ll need to change your travel plans. Because there won’t be any live classes. And, five weeks in advance, there will not be any new release of classes to book.

2024-25 Peloton Studios New York planned closure dates

Here are the dates for 2024 and into 2025 when PSNY will be closed. Again, there will be no live classes and no bookings opening up five weeks ahead of time for that time frame:

• Winter Studio Closure: 2/19 – 2/21
• Spring Studio Closure: 4/15 – 4/22
• Memorial Day Holiday: 5/27
• Pause and Reflect: 6/19
• Pause and Reflect: 7/4 – 7/7
• Summer Studio Closure: 8/26 – 9/2
• Holiday Studio Closure: 12/23 – 1/1

The London studios also has closure dates. They usually mimic the traditional holiday closures of PSNY, such as winter and spring breaks. However, there is not a list specific to the London studios of when they will be closed. That’s frustrating.

How to create a Peloton studio account

It will be so much easier for you to book classes at Peloton if you have a studio account set up. When I first wrote this article, I forgot to share those steps for setting up an account since I’ve had a studio account for years. That’s because I first rode live at the Peloton studios in 2018 or 2019 when they were on 23rd Street.

Anyway, let me take a step back and explain exactly how to set up an account so you’ll be good to go.

1. Visit the Peloton Studio website. It is separate from the site where you’ll take classes on the Peloton website.
2. Log in. You would think you would have to make a Peloton Studio account. You don’t. You’ll use the same credentials that you use to log into your RokuTV, Bike, Tread, etc.
3. Once you’re logged in, click the Account dropdown menu in the top right of the screen on desktop. On mobile, it is the three lines in the upper right corner of the screen.
4. Selected “New York Classes” or “London Classes.” This determines where you’ll be booking classes to take live and in person.
5. If this is your first time taking classes or booking classes, you’ll need to create an account at this step. You’ll need to include your name, birthday, mailing address and an emergency contact.

Once you’ve completed these steps, then you’ll have an account. On your account page, you’ll see the following in the sidebar:

• Groups And Credits
• Registrations
• Payments
• Documents
• Notifications
• Contact

More in a bit about using your account to book live classes.

Waiting for Peloton to release new in studio classes

As I mentioned, there used to be a queue that you would have to get into by 11:15 Eastern on the Thursday that bookings opened. Since I have an account and I always make sure to be logged into it, I have seen the queue at all in 2024.

Other people have reported that they’re still seeing it. I have suggested that they double check they’re logged in first.

Look at the screenshot I captured on a Thursday at 11:52 a.m. Clearly, there is no queue showing up for me, and I was logged in.

Nonetheless, you still have to plan ahead to successfully book classes. Let me explain how the new system appears to work.

How to book Peloton Live In Studio Classes

When I first wrote my article about the Peloton studios reopening, it wasn’t clear how to book a Peloton in person class in either NYC (PSNY) or Peloton Studios London aka PSL. However, since going back in October 2022, December 2023 and January 2024, I’ve gotten a better handle on how to book an in-person live class at PSNY.

Well, at least I have a handle on it now. Who knows? Peloton may change things up again. All I can say is this: each time I’ve planned to attend classes at Peloton Studios New York, I have been able to get at least one class that I wanted. And at least one of these classes were secured on a Thursday when Peloton releases class bookings.

Book classes up to 6 weeks ahead or 5 weeks in advance?

Since reopening PSNY, Peloton has said that you can book classes up to six weeks in advance. However, when I booked classes for my birthday in December, I’d marked on the calendar six weeks in advance for when I needed to book. However, it turns out that timing was wrong.

The day I needed to book my birthday class was actually five weeks in advance. It happened again today: the days that classes you could book today were, in fact, five weeks in the future, not six.

So my first piece of advice for you is this: if you’re targeting a specific day or weekend to visit New York City, don’t just count back six weeks to figure out when you should book.

Instead, try this:

1. Look on the Peloton studio site.
2. See what the last day of classes available to book is.
3. Use that date to figure out how your target date corresponds to the next slate of classes that you can book on a Thursday.

Does that Peloton math make sense?

More days available to take Peloton in studio classes

One of the changes that Peloton made in early January 2023 — and which still holds true today — is letting members take classes on two additional days of the week. That would be Mondays and Thursdays. So that means that on Tuesday and Wednesday, the instructors are filming classes without any participants in the studio with them.

Also, they’ve expanded the kinds of classes that you can take live. This includes Tread Bootcamp and Pilates. Also, now you can Row live with the rowing instructors. During my December birthday visit, I booked a rowing class with Alex Karwoski.

Steps to take to book an in-person class at PSNY

Before the booking day, you used to have to purchase in advance enough class credits for the classes you wanted to take. Now, you pay as you go.

Another thing I strongly recommend is doing your homework. That is, if you’re trying to target a certain instructor, day of the week or class types, familiarize yourself with the existing schedule.

Also “control F” or “command F” or “Find in Page” on mobile Chrome browser can be your friend. You can use these keyboard shortcuts to quickly find the instructor you’re targeting or the day of the week you want to take a class.

Or, you can use the filter so that it shows you classes in only certain disciplines or certain instructors. This might help you get to the classes you want faster in the frenzy of open bookings on Thursdays.

Fitness class types filter for PSNY

Here are the fitness disciplines you can filter by in the Peloton Studio booking site for the New York Studios:

• Cycling
• Rowing
• Running/Walking
• Strength/Cardio
• Tread Bootcamp
• Yoga Meditation

Fitness disciplines filter for PSL

Here are the fitness disciplines you can filter by in the Peloton Studio booking site for the London Studios. There are far fewer than New York:

• Cycling
• Running/Walking
• Tread Bootcamp

Interestingly, because I’ve never booked a class in London — and since Peloton changed the booking site platform to Team Up — I had to create a new, separate account for the London Studios.

Now that I have a London account, I can toggle between the two. However, this is very important information to have if you’re planning a trip to London and have only gone to the New York Studios. Or vice versa — you’ve been to London but never NYC. Make sure you allow time to sign up for that new account to cover both studios.

Why can’t Peloton add a class availability filter?

Finally, with filters in place, it is easier to target classes by instructor or discipline. However, wouldn’t it be great if there was a filter that let you filter by class availability.

For instance, when a class has room, the red button says “Book.” If there is an open waitlist, the red button says “Join Waitlist.” And finally, if it’s full, the red button says, “Full.”

I would absolutely love it if Peloton added to the filter the filter to option by “Booking Available” or “Waitlist Available.” Then, whoosh, you could go right to the classes that you have a chance of getting into. In the meantime, I’ll continue to use “control F” or “command F” or “Find in Page” on mobile Chrome browser to find what I’m looking for faster.

Doing homework on class times, Peloton instructors and trends

When I was planning for my birthday trip, I looked back at the studio schedule to see what time most classes were for the days of the week people were allowed to be in the studio classes. I made note of any specific classes or instructors that seemed to have a pattern of teaching on a certain day.

For example, my favorite Peloton Row instructor is Alex Karwoski. I’d determined that he always taught on Sunday mornings. So I was laser focused on getting into his class.

Also, since I was going to PSNY for my birthday, as my treat to myself, I was damn certain I was going to get at least one class on my birthday. So, from my homework, I knew what time different classes were so I could go straight to my birthday date and get at least one class.

No more queue

Before I updated this article, there was a huge section about the queue. That is, it used to be that if you didn’t log onto the Peloton Studio website by 11:15 a.m. Eastern, you wouldn’t get a good spot in the queue or the line to book classes.

What also happened when the queue became active was you couldn’t access any part of the studio website. So, if you needed to update something in your profile or whatnot, you were completely locked out until bookings started for real at 12 noon.

As I said at the top of this article, ding, dong, the queue is dead. So good news all around. However, booking classes is still like buying Taylor Swift tickets, in that you have to plan ahead, have your phone or computer ready to go at 12 noon and then act fast.

Format of studio website is completely different

Another big change with the new ticketing system and the demise of the queue is the format of the studio website. Now, you can look at the class schedule for booking live classes in three views:

• Today
• Month
• Week
• Day

I recommend you choose the Day view. That’s where I’ve found the red buttons show up for booking a class or getting on a waitlist or seeing that a class is full. Also, you can use the left and right arrows to scroll forwards or backwards in the calendar, a week at a time. If you look in any other view, you will not see the red booking buttons.

What you’ll see on the Peloton Studio website

You’ll see one of three options in the buttons next to the class.

1. Book (space is still available)
2. Waitlist (class is full but there is space on the waitlist. I get the sense that 5-10 people get on the waitlist. Here is my article about how to get off the Peloton waitlist.)
3. Class full

Booking multiple classes at Peloton studios

I can tell you that today, in attempting to book classes over my multiple days in the city, I was only able to get two confirmed classes: the aforementioned Camila Ramon cycling class on my birthday and then a cycling class two days later with Christine D’Ercole.

FYI, when you book on the studio website, you’ll also get an email confirmation of your booking. Those email confirmations look like this.

However, knowing that I would be spending a long weekend in New York City for my birthday, I got on additional waitlists. One of them was Alex Karwoski’s Sunday rowing class. The other was a Tread class.

I got into the Tread class! Here’s a picture of me in the Tread studio before class. The staff at PSNY is great about taking pictures of you before the class starts, so don’t be afraid to ask.

Another birthday treat? See the NPR news quiz show Wait Wait Don’t Tell Me live at Carnegie Hall.

This article goes into specific details on how to get off the Peloton class waitlist.

Secret to actually booking Peloton live classes

So, what’s the secret for actually booking these classes? One, patience. And two, planning.

Knowing I wanted to book classes today, I made sure I logged into my Peloton Studio account well before 12 noon. Then I kept hitting refresh, because I was so used to the queue.

Pro tip: you no longer have to frantically refresh.

Instead, I kept an eye on the clock. As soon as my phone went from 11:59 to 12:00, I hit refresh one last time and the red book buttons all appeared. However, things went fast.

By 12:02, every single Jess Sims Bootcamp was booked. So, the button said Full.

There were tons of classes already full up and offering waitlist spots only. This included:

• Row with Ash Pryor
• Walk with Matty
• Strength class with Adrian.

Cody and Alex Toussaint’s cycling classes were all full. However, you could still book a Jenn Sherman ride.

Again, this was all at 12:02 only. Thus, my suggestion earlier of using the “Find in Page” or control/command F to find your favorite instructor and book with them right away.

Booking system sucks and will make you nuts

Look, I know it’s frustrating that you can’t just book a class when you want and how you want. But you can make this system work for you by making sure you’re free at 12 noon ON THE DOT on Thursdays.

If you can’t because of work or other commitments and this is important to you, then ask a friend or family member to make it work for you.

Otherwise, rely on the Waitlist to get into classes. I’m telling you — you really can get into classes off the Waitlist. You just can’t plan ahead for that to happen.

Hack for the Peloton Studio site

Ideally, you should be able to add a payment method to Payments, but the site doesn’t let you do this. I like doing this to cut down on time when booking on Thursdays.

So, here’s a hack I suggest: get on a waitlist for a class you have a good chance of getting into —usually these are cycling classes — but don’t actually want to take. You’re trying to get into the class so you can pay for it, then cancel, and then you’ll have a payment method saved in your account.

I recently recommended the following to a reader, asking for advice:

“Here’s an idea: get on the waitlist for a class, let’s say, a few days from now as a test. If you get in and, as long as there is more than 24 hours until the class, pay for it. I mention this timeframe because then I would cancel your spot after you’ve paid. If you cancel fewer than 24 hours before a class, you lose your money. Anyway, if you have that plus-24-hours time frame secure and you cancel, now you’ll have a credit in your account. Then, if you get off the waitlist when you want, you will get moved into that class. Make sense? Let me know if this works.”

Here was her reply:

“I got into the class from the waitlist. I got an email at 3:55 am PST with my two hour window. Thankfully I woke up around 4:30 and happened to peek at my email. I am an early riser, but not usually that early. Thankfully I didn’t sleep through my two hour window!”

More about the two-hour window in my article about the Peloton waitlist. I promise. All will be explained.

Here are tips for what to bring with you when you visit the Peloton Studio.

Peloton NYC studio class cost

At the Chelsea studios, Peloton classes cost $30.

There used to be free, walk-in classes during the middle of the day or the middle of the week, as I explained in this blog post about finding free Peloton classes.

Three things have changed since the Peloton studios moved from Chelsea to Hudson Yards.

One, the price of a Peloton class. Two, the availability of free classes. And, three, middle of the week classes.

Paying for Peloton in person classes

Now, the Peloton in person class cost is $35 in NYC. In London, you’ll pay £25 (25 pounds). Previously, you would buy credits that you could apply to your purchase to take a class. Now, you make your purchase as you book the class.

When I tried to book a class without logging in, I had a few extra steps to get to the part where I would pay for class.

And those precious few minutes are probably what prevented me from getting the classes I wanted.

This post helps you find hotels near the Peloton NYC studios

Cancel your spot

Speaking of credits expiring, this is another new policy from Peloton: you have to cancel a spot at the studios 24 hours in advance in order to get your credit back. Previously, you had 12 hours to cancel.

Here’s more info about the Peloton London studios.

What if you don’t get off the waitlist

I won’t lie: I was super disappointed that I didn’t get off the waitlist for classes that I wanted.

However, it’s important to know this. One, with the new system, you do not pay upfront for waitlist spots. So, if you don’t get in, you haven’t lost any money.

And two, if you got off a waitlist but then had to cancel in advance of the required 24 hours, then you’ll get a waitlist credit back in your account.

Check out this page from my account on the Peloton Studio website. You can see that I have two Waitlist Credits from classes I didn’t end up taking.

FYI, you can earn a new special event badge for taking a class at Peloton Studios New York.

Final thoughts on how to book a Peloton in person class

I can’t say it enough: set an alarm for Thursdays.

That’s when bookings open for in person classes at Peloton NYC and Peloton London.

Keep checking the Peloton studio website for openings after the fact.

If it means refreshing every hour, so be it.

Hopefully, you’ll have luck like I did and get off the waitlist for a bunch of classes during your trip.

As far as what to bring with you to the studio, this article has a shopping list for your PSNY visit.

This is the link you’ll use to get to the Peloton studio website.

Still have questions? Post a comment, and I’ll do my best to answer them.