Today, Nordstrom announced that Trunk Club, the stylist box the company owns, has rebranded the service as Nordstrom Trunk Club. That’s so cool that they’ve updated the name to reflect how Trunk Club by Nordstrom really is a wholly integrated service from the retailer.
I’ve been working with my Trunk Club stylist for years. To me it’s always been Nordstrom Trunk Club because that’s what attracted me to Trunk Club. I’ve been a devout Nordstrom customer for years. So when I heard that there was a Nordstrom box that was a service like Stitch Fix, I knew I had to sign up.
You may have read my original Trunk Club review. It is part of a bigger story on the best online styling services. I’ve also done another review of Trunk Club for men. It, too, is part of a bigger story on online personal styling options for men.
But I’ve never actually done an entirely 100 percent Trunk Club review. To be honest doing a separate one just slipped my mind. But when I got the news today about the rebranding, I went back through my blog to update older posts so they had this new news. And it was then that I realized, wow, there is no single review devoted to the Nordstrom box service.
Thus this new Nordstrom Trunk Club Review.
About the Nordstrom Trunk Club stylist box
So what is Trunk Club? Well, it’s the Nordstrom service that let’s you work with an online stylist to have clothing shipped to your home. You try that clothing on at home, keep what you want and send back what you don’t. All that shipping–to and from–is 100% free.
Now, I know that Nordstrom has always had a free personal styling service. You could use it in the store. I’ve used it in the store. The last time was a few years ago before I was going out on a book tour and needed new clothing. Now, I can have that styling come right to me. I don’t have to go to the store. I love that convenience.
If you sign up for Trunk Club using my link, you’ll get $50 towards your first Trunk.
How to use Nordstrom Trunk Club
To sign up for Nordstrom Trunk Club, you’ll need to go to the Trunk Club website or download the Trunk Club app. Like so many other online styling services, you’ll need to take a styling quiz to help your stylist figure out what to send you. You know, your Trunk Club outfits.
Then, you can expect to hear from your stylist to start your Nordstrom Trunk Club experience. My stylist is Jessica. I’ve been working with her for years. It’s to the point now that when she sees something she knows I like or there is a sale going on, she’ll reach out and ask if I want her to put together a Trunk. I always say yes. However, if you ever don’t like what your stylist has put together for you, you can always decline the Trunk. No harm, no foul.
Trunk Club styling fee
Like other online styling companies and subscription boxes, Nordstrom Trunk Club charges a styling fee. It is $25. I realize this is slightly higher than the fee that other companies charges.
Of the companies like Trunk Club that I’ve reviewed on this blog, these are their fees:
- Allume: $20
- Dia&Co: $20
- M.M.LaFleur: $0
- Stitch Fix: $20
- Wantable: $20
However, like all styling fees, you can credit that towards anything you purchase. Plus, with Nordstrom Trunk Club, there is no subscription required, no monthly cost and no hidden fees. Finally, there is an easy hack to avoid the styling fee all together.
Sign up for Trunk Club using my link and you’ll get $50 towards your first Trunk.
Why you want to get a Nordstrom card
So what is that styling fee hack? Trunk Club will waive your styling fee if you’re a Nordstrom Card holder. It’s the best way to make your online personal stylist experience free. Speaking of being a Nordstrom Card holder, you’ll get a $40 Nordstrom Note (aka rewards) to spend when you use your Nordstrom Card the day you apply.
Try on your Trunk Club outfits
Like other shop-at-home personal styling services, you are sent a certain number of items nad have a limited number of days to try on your Trunk Club outfits. With Nordstrom Trunk Club, you get 10-12 pieces and have a five-day try-on period. However, there have been times that I needed a few extra days. So I messaged my stylist and she extended the time.
It’s important that you try on all of your Trunk Club outfits before deciding whether you like them or not. As someone who has been using online styling services for years, here’s what I know. You cannot judge a pair of pants by its packaging.
I’ve lost count of how many tops, sweaters, pants and dresses that I thought I would hate. I made this snap decision as I took them out of my Trunk. However, once I tried them on, I found that I loved them.
Most recently this happened with a pair of Nic + Zoe “splatter” pants. They’re now part of my go-to casual dressy outfit. In fact, they’re a part of my work from home wardrobe. Here they are, below.
Are you looking to build your own work from home wardrobe, now that we’re all telecommuting? Here is my blog post on work at home outfits and the companies that can help you get them. Not surprisingly, Nordstrom Trunk Club is in there.
Nordstrom Trunk Club exchanges allowed
Once you’ve tried everything on, you’ll check out in the Trunk Club app or on the Trunk Club website. Cash back hack: always check out on the Trunk Club website. Trunk Club participates in Rakuten, the cash back service that used to be known as Ebates.
If you’ve got the Rakuten Chrome browser extension installed, it will prompt you to “activate” cash back. This does not happen in the app.
Anyway, when you check out, you have the option to exchange clothing. You’ll be able to see the inventory available for the exchange. I’ve been able to exchange items based on size as well as color. This is super convenient.
If you sign up for Trunk Club using my link, you’ll get $50 towards your first Trunk.
Free shipping and returns
Once you’re ready to send everything back, you’ll finish the checkout process by choosing how you’ll return your clothing. You can drop your Trunk off at a UPS Store or have UPS come to your house. Your Trunk will include a free, pre-paid UPS shipping label that you’ll put on the box.
When stores are open you can bring your Nordstrom Trunk Club trunk to your local Nordstrom department store to drop off. I believe it has to be the actual Nordstrom store, not Nordstrom Rack. But I’ll double check on that.
Nordstrom Trunk Club benefits
Clearly, there are a ton of benefits to shopping through Nordstrom Trunk Club. This includes the ability to order themed Trunks, which I did when I was writing my review of the best workout clothing subscription boxes. Also, there are Trunks for men. Here is my review of Nordstrom Trunk Club men. As far as other benefits, I’ve broken them out below.
Nordstrom Trunk Club sale
When Nordstrom has a sale, Nordstrom Trunk Club has a sale. So there’s always the chance that when you’ve requested a Trunk, it will be a Trunk Club sale. It also offers price matching.
That being said, I’ve never seen a Trunk Club coupon or a Trunk Club promo per se. The one promo that Trunk Club had in 2019 was this: if you requested a Trunk during the holiday season, and kept at least one item from it, you would get a $100 Trunk Club credit to use for shopping in 2020. You know that I definitely took advantage of that Trunk Club promo
I guess you could also call this a Trunk Club promo: the Nordstrom Nordy Club has comes to Trunk Club. That means that you can earn Nordstrom Notes and use them to pay for Trunk Club purchases. You’ll earn even more if you’re using your Nordstrom Card to pay.
One of the Nordy Club benefits is free Trunk Club alterations at Nordstrom. Before we were all staying home to stay healthy, I took a dress from Trunk Club to my local Nordstrom. While I had to pay $5 for the alterations, within 24 hours, I have a $5 credit on my Nordstrom Card account.
Earn free clothing
I guess this could also be called a Trunk Club promo. You have the ability to earn free clothing. When you refer someone to Trunk Club, they’ll get a $50 credit for using your referral link. When they spend their first $50, you’ll get a $50 credit added your account.
So if you sign up for Trunk Club using my link, you’ll get $50 towards your first Trunk. Then, once you’ve received and checked out of your Trunk, I’ll get $50 to apply to my next Trunk. Cool how that works, right?
Nordstrom Trunk Club plus size
I haven’t included a Trunk Club blog plus size review, because that’s not the size I wear. However, again, knowing that Trunk Club is a Nordstrom company and Nordstrom carries brands with plus sizes, you can definitely sign up for a plus-size version of Trunk Club.
For example, my favorite pant brand NYDJ comes in sizes 14 plus. In addition, I’ve ordered Trunks for other people who do wear plus sizes–up to size 16–and they’ve had a positive review of a Trunk Club plus size box. So if you can buy it in Nordstrom stores in your size, you can get it in your Nordstrom box from Trunk Club.
Here’s what the Nordstrom site says about Trunk Club sizing:
“A full range of sizes and styles: Women’s sizes 00-28W, (XXS-4X), Petite, Plus, and Maternity.”
Other thoughts on Nordstrom Trunk Club
Here are some other random details about the Nordstrom Trunk Club service.
There is no Trunk Club for Kids
I asked my stylist Jessica about this. She said that they don’t do bona fide Trunk Club boxes for kids. (If you want to sign your children up for a styling service, I would recommend Stitch Fix Kids.) However, because Nordstrom stocks teen sizes aka juniors, it is possible to ask your stylist for a juniors Trunk.
You’ll pay Nordstrom prices
I mentioned earlier that when Nordstrom has a sale, Trunk Club has a sale. But the inverse is true, too. Whatever Nordstrom prices are, those are the Trunk Club prices. Here is how the Nordstrom Trunk Club website addresses the issue of Trunk Club prices:
“Our Nordstrom-backed inventory lets you decide how much you want to spend. We carry women’s wardrobe staples such as tees, tights, denim, and blazers, as well as athleisure, business casual and formal occasion dresses. Prices range from $25-300, so really, it’s up to you!”
I’ve never received anything costing more than $200. On the flipside I’ve received plenty of items prices at $29! Then again, in your style profile you can tell your stylist what you’re comfortable spending and what your budget for your Trunk is.
U.S. street addresses are necessary to get a Trunk.
Nordstrom Trunk Club doesn’t work with military, post office box and overseas addresses. I’m sure this is because the company ships everything through UPS. So if you have APO/FPO/DPO or PO Box address, unfortunately you can’t use Nordstrom Trunk Club. I would direct you to read my best online stylist services blog review, which includes many other companies that will deliver to these addresses. This includes Stitch Fix, M.M.LaFleur and Dia&Co.
Like what you’ve read? Sign up for Trunk Club using my link, and you’ll get $50 towards your first Trunk.